A special training course was recently held in Engis, Belgium, for our chemical customer Prayon – right next to the tank car. In just two days, a team of experienced and new colleagues imparted a wealth of knowledge about tank car technology – from valve types and inspection intervals to the importance of hazardous goods labeling. The training program also included maneuvering railroad cars and loading and unloading various substances.

Teamwork across borders

The training was initiated by colleagues from Paris. Chris Bogaerts, Head of Market Benelux, who used to be a trainer at VTG himself, took charge of the practical implementation together with three other colleagues from France and Benelux. The format not only enabled direct exchange with the customer, but also internal learning: experienced “old hands” and new team members worked side by side – a practical transfer of knowledge that has a double effect.

Training courses like this not only strengthen customer loyalty, but also send a strong signal: as a wagon owner, we can offer services that are rare in the market – and that is exactly what our customers value.

Want to see more impressions from the training in Engis? Our picture gallery shows highlights!