People Markets Milestones
DE

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Sustainability New Work Safety Digitalization IT Strategy Young talents Workshops
Strategy
DE

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People Markets Milestones DE

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Strategy

VTG has big plans. It’s important to understand where the journey is going and what the path looks like in detail for our major transformation themes (Rock-it, TOM etc.). Learn more about this here.

Our Brand Refresh

The transformation of VTG continues to gain momentum. A clearly defined purpose and our FOCUS strategy set the direction.

IT strategy

VTG’s new IT strategy

Two countries, one vision: In this interview with Sven and Ralf, learn how working with TCS is shaping our digital future

Commercial Kick-Off 2026

Turning the Tide

More than 70 colleagues from across Europe came together for this year’s Commercial Kick-Off.

NPS Calls

Listening to the voice of the customer

Regularly obtaining customer feedback is a central element of our new Operating Model. One tool for doing this is what are known as NPS calls.

Brand Refresh

A refreshed brand for a future-ready VTG

VTG has embarked on a company-wide transformation driven by our FOCUS strategy. One central component of this process: refreshing our brand.

CRM

360-degree view of the customer

Since this past April, VTG has been using a new customer relationship management (CRM) tool. ON TRACK investigated how the tool is supporting us and how its launch went.

FOCUS Strategy

Future orientation of Customer Service for our Leasing Business: Clear focus on wagon availability

Colin Denman explains the plans for customer service.

Maintenance

Maintenance is key

A look into the future: What possible steps are we taking after establishing the mileage-based revision?

IT strategy

A MEGA-Kick-Off

A major IT event was held at the end of May. Goal: Kick-off of the new organization

Customer Centricity

Keeping an eye on the customer’s needs

Looking forward to the transport logistic trade fair